FREE SHIPPING OVER $29

Return Policy

Welcome to Driftpick.com. We pride ourselves in our product quality with strict quality control checks in place. To provide you with additional peace of mind, we also offer a comprehensive 30 Day Returns guarantee. Buy with confidence and enjoy a great shopping experience with Driftpick!

Driftpick is committed to 100% customer satisfaction! If you are unsatisfied for any reason, you may return your purchase within 30 days from receiving your order- WITH ORIGINAL PACKAGING. No questions asked!

1. Email cs@driftpick.com with your order number to receive your return authorization. If item is defective or damaged in shipping, we will pay a return shipping fee of no more than $3.95, and once the item received we can proceed to provide you with a full refund. Otherwise, you will be responsible for paying for your own shipping costs for returning the item, and shipping costs are non-refundable.

    2. We do not accept any returns after 30 days from receiving date.

      3. If you believe your package was damaged in shipping, we require that you contact us within 2 days of receiving date and we will work with you to quickly resolve the issue, and please provide the following information to us:

        Order number

        Proof of purchase

        Videos or photos of the faulty product (if applicable)

        Complete delivery address

        Contact telephone number

         4. Please contact us first if you want a refund by sending email to cs@driftpick.com. Once your request has been approved, we will send you the return address and notices. If you send the items back privately without informing us, you have to bear all the losses.

         

        * To cancel an order, please contact us as soon as possible. If your order has not yet shipped, we will immediately refund your payment. If your order has shipped, we will refund your payment as soon as we have received the item(s) back from you and processed them at our warehouse.


        * All refund recipients will receive an email confirmation for their records.


        * To exchange your purchase, simply contact Driftpick to place your new order and receive your return authorization number. Your exchange will ship within 3-5 business days. Please note, customer is responsible for return shipping fees.

         

          For any further inquiries please contact us at cs@driftpick.com